We are aware of some powering issues with the Wi-Fi Controller and have found that this is due to outdated Firmware.

The latest software on the App should fix this issue. 

Download the latest app

Press factory reset until the opener beeps.

Download the latest firmware onto the opener

Having the most up-to-date software will keep you from having these issues, so it is important to keep your App Firmware updated to the most recent version and may need to be done periodically.

Thank you for your patience and cooperation as we navigate through these bugs. If you still have issues after taking these steps, please call us at 800-490-3163.

Terms and Conditions

Payments Policy

We accept payment by Visa, American Express, Discover, and MasterCard cards for orders. Your debit or credit card will be billed when your order is purchased. Check is also accepted for online orders. Sales tax(6%)  is charged only to Pennsylvania residents.

Shipping Policy

We ship within 1-2 business days so that you can receive your product on time. However, it may not be possible to get an order out by the target date due to holidays or special events.

We offer free shipping in the United States!

International shipping prices: for Canada, $20 flat rate and a $35 flat rate for other countries. 

Returns Policy

We value each customer and want to see you fully satisfied. If you are not completely satisfied with your purchase for any reason, please contact us with a reason for your return. We refund in full if you return within 30 days due to any defects.

Refunds

We will process your return when we receive your return and inspect the product’s condition… Please allow 5-10 days from the receipt of your item to process your return. Refunds may take 3-5 billing cycles to appear on your account, depending on the financial company you use.

Any questions?

If you have any questions concerning our terms and conditions, please call us at (717-690-1338) or contact us.

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